If you don't want to use Selective Sync at this time or just want to delete a file, please read this help center article instead: Īs per seeing the Smart Sync options when you right click on your Dropbox files, can you confirm you've opted in using it through your desktop app's preferences under the ' Sync' tab? To learn more about Selective Sync, please read this Help Center article: If it does not, right-click on your hard drive and click 'Properties'.Īdditionally, we have a feature called Selective Sync (not to be confused with Smart Sync), which lets you choose which folders to sync to a particular computer - this is great for situations where you have files which you would like to keep but don't need them taking up space on your hard drive. To check hard drive space on Windows, simply open up My Computer and the Explorer window should inform you of how much free space you have left. Because files stored in your Dropbox are also stored on your computer, your hard drive must have enough space to store the files that are in your Dropbox. You'll probably need to free up some space on the affected computer as the low disk space error you're getting is due to your computer's hard drive being out of free space. Thanks for the additional information Bianca - it's most appreciated. Thanks in advance and happy Monday Bianca! I hope this information points you towards the right direction and I'm always a post away if you have any questions. Your Dropbox account is out of storage space (which means you can't upload to it).File changing very rapidly (meaning multiple edits in quick succession).Permissions errors (meaning you don’t have access to shared content, or a computer system permission).Invalid filenames (files can’t sync if their names have certain characters or symbols).
In the meantime, keep in mind that the red circle with the x means that something is wrong, and Dropbox isn’t syncing this file or folder. I'll have to admit that your desktop app seems to be having an issue at the moment though based on its icon within your computer's system tray that is.Ĭould you forward me its exact status so I can have a better look into this for you? To do this, look at the Dropbox icon in your taskbar and let me know what the exact message being displayed there reads. I'm sorry to hear you're having issues with Smart Sync.
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